All green marketers would do well to take note of Nielsen Online‘s new report just mentioned in Ad Age this morning. According to Jessica Hogue, research director at Nielsen Online, and author of the report, “Corporations can’t do everything in one feel swoop, but need to be authentic and transparent about the steps they are taking,” She also suggests brands, study Footprint Chronicles, Patagonia‘s recent interactive online campaign, that discloses the company’s both environmental good works and sins.
It’s time brands understand that they are in a relationship with their citizen customers.
La Marguerite 